Local Fast Shipping & NO Taxes in the UK
Order & Shipping Policy
Order Confirmation
Once your order is placed, you will receive a confirmation email confirming that we have received your order and payment.Stock Verification & Processing
We will automatically confirm product availability with our warehouse.In Stock: Orders will be processed and dispatched within 48 hours.
Out of Stock: If the item is unavailable or on backorder, we will contact you promptly to offer the option of waiting for restock or receiving a full refund.
- Preorder Items: If your order includes a preorder item, it will be shipped according to the estimated dispatch time listed on the product page. Preorders are fulfilled in the order they are received.
Shipping Methods & Delivery Time
Shipping Methods: All orders are discreet packaged and shipped via YODEL, DHL, Royal Mail, XDP, or GLS.
Delivery Time: Once dispatched, delivery typically takes 2–5 business days.
Free Shipping: Local UK orders qualify for free shipping.
Order Changes & Cancellations
If you wish to cancel or modify your order, please contact us at [email protected] within 24 hours of placing your order.Once the package has been shipped, changes or cancellations cannot be made.
Refused deliveries will result in return shipping fees being deducted from your refund.
Return Policy (14-Day Right of Withdrawal)
- Customers are entitled to return their purchase within 14 days of receiving the goods, without giving any reason.
- To exercise this right, customers must notify us within the withdrawal period.
- Products must be returned in their original condition and packaging.
- Return shipping costs are borne by the customer.
- If the returned product shows signs of use, missing accessories, damaged packaging, or any condition that prevents resale as new, Mars Hydro reserves the right to deduct a reasonable amount from the refund based on the decreased value of the goods.
Sonia Pereira –
Smart fan tech is top-notch. It reacts to heat and humidity changes quickly¡ªmakes growing so much easier.
Jesse Anderson –
I¡¯ve upgraded from a DIY setup, and I¡¯m never going back. This kit is next-level.
James Grindey –
Quiet fan, strong lights, and no light leaks. What more could I ask for? Highly recommend!
Sophia Davis –
Assembly took me less than 30 minutes. Instructions were clear, and I didn¡¯t need any extra tools. Highly recommended!
Chloe Lewis –
Customer service was super helpful when I had a question about the timer. Very friendly and professional¡ªgreat experience overall!
Joshua Lezama –
I¡¯ve been using this kit to grow, and it¡¯s been a smooth experience. The environment inside the tent is perfect for healthy growth, and the lights really make a difference.
Adam Morris –
This is by far the best grow tent kit I¡¯ve used. The lights are strong, the tent is durable, and I¡¯ve had no issues with ventilation or temperature control. Highly recommend!
luis arce –
I had an issue with one of the components, and customer service was quick to respond and sent a replacement right away. Excellent support from the company!
Wade Birnbaum –
Good job!Exceeded my expectations
Hunter Vail –
This grow tent kit exceeded my expectations. It¡¯s well-made, easy to use, and my plants are growing faster and healthier than they ever did outdoors. I couldn¡¯t be more satisfied!
Ronald Oiler –
The only downside to this kit is the noise from the fan. It¡¯s not unbearably loud, but it¡¯s noticeable if you¡¯re in the same room for long periods.
Anonymous (Grower) –