MARS HYDRO Size Chart
MARS HYDRO UK FAQ's
Payment
1. What payment method do you accept?
-Currently, our website retail orders only accepts Paypal. and we will open other payment methods such as Credit Card, Debit, Bank Transfer in the future.
-For offline bulk orders, customers need to contact.
[email protected] We offer discount for offline orders based on quantity. And we support a variety of payment methods.
2. What should I do if I cannot check out successfully?
-Contact us at
[email protected] , we’re always here to help.
Shipment
1. How many days can I get my package after placing an order?
-We offer UK customers Free Shipping: Shipment can be arranged within 3 business days. Usually 3-8 working days as shipping time when the item is in stock.
2. How do I track my package?
-You can check your account if you register on our website. We’ll also send a tracking number confirm email to your email or SMS when the shipment is done.
3. If my package shows delivered but I did receive it, what should I do?
-Please contact
[email protected] ASAP. Our service team will offer you steps and solutions.
4. Do you ship to other countries of EU?
-We ship from Luton or London warehouse. Currently only supports mailing to the UK.
-We can also mail to other countries in Europe, but you need to contact
[email protected] first. We will ship the orders for you from the DE warehouse. don't worry:)
5. I’m in Europe, do I need to pay tax?
-Most European countries do not have to pay taxes. (including Germany,Belgium,Luxembourg, Slovakia,Czech,Hungary,Austria,Netherlands,Denmark,France,Ireland,Italy,Poland,Slovenia,Spain,Finland,Latvia,Lithuania,Sweden,Bulgaria,Estonia,Portugal,Romania,Greece,Cyprus,Croatia,Malta) Others will need to pay tax and extra shipping cost.
Order/Warranty
1. How do I cancel/change my order?
-If you have not paid your order, you may log into your account and simply click the cancel button to cancel it directly. If paid, contact service
[email protected] ASAP. Once your order has shipped, we cannot cancel/change it for you.
2. How do I know my order status?
- Log into your account to check your order status. There’s 4 status: “Processing”, “pending”, “complete”, “closed”.
3. What is your warranty? What can I do if my light has a problem?
-We have a 5-year warranty(1st year free,2-5 year limited), and 5 warranty centers in the United States, United Kingdom, Germany, Australia, and Canada. Check our
warranty page for more details. If you have a product issue, contact
[email protected], we’ll support you.
4.The product is great, but I changed my mind. How do I return an unopened package?
-We accept returns within 30 days upon the arrival. Details check our return page. If you want to return an unopened package, pls contact
[email protected].com for the following steps.
Others
1. Is it discreet shipping/package?
-Yes. It is discreet shipping. All our packages are shipped with plastic foam to stuck the light and keep it safe; and without any labels “grow lights”, “grow tents” or brand name mentioned on the packages.
2. I got the old version light, and now I want a dimmer box and daisy chain, how can I do it?
-The old version and the new version are very different in internal structure, so it can’t just add a dimmer knob to realize the functions. Now only our TSW2000 & TSL2000 can have this function by replacing it with a new driver. The whole driver set would cost 100-150 USD. So we would not recommend customers to buy it.
3. Could I add a blurple/red/HID light side by side mars hydro led light?
-Yes, this is helpful if you want more blue/red lights.
4. I have a business plan, where can I contact you guys?
-Pls contact us at
[email protected], any business cooperation is welcomed!
5. Is the light comes with UK Plug? and is the product safe?
-Yes, Discreet packaging with UK Plug.
-There is no need to worry about safety. We are an 11 year old plant light brand. We have obtained several international certifications. Safety USE ETL/UL/CE/RoHS Certification.
Francisco –
“I bought two of these to replace two 600 watt Growstar LEDs (which are good lights) and man I will tell you these two Marshyrdo 600 watt LEDs pack a punch. I am very satisfied and very thrilled about how great these lights are so far, compared to old purple LEDs. Plus they are very lite weight. Can’t go wrong at all.
Reason I bought two of the 600 watt Marshyrdo is because I wanted something new, new technology, brighter lights, less power consumption etc.. After reading the reviews I knew I wanted this light, but I wanted to buy the 2k watt Marshydro for coverage sake for my 4×4 tent. I don’t need 2k watts so since I am on a budget I figured why not buy two 600 watt Marshyrdo LEDs and get the 4×4 coverage. Plan worked very greatly. I wasn’t even surprised when I put them up because I knew it would be perfect and I WAS RIGHT. 162 bucks versus 286 bucks, same coverage. Less wattage. Perfect. Will update in about a month.
Buy this light, you won’t be dissappinted. Thanks again Marshyrdo for coming through!”
Colton –
I was worried that these would not be great since the price was relatively reasonable. However, after using one for a month I’m so impressed I’m buying another! I could do without the themed stickers as I’m only growing fruit and veggies. Lol But they are absolutely loving the light and thriving which is why my indoor garden has gotten too big for just one light. I even brought in my strawberry plants from last year and tricked them into growing already. I just wish it had a switch so I didn’t have to remember to plug/unplug it every day, but that’s not much of an issue.
Brad Roark –
Pretty good lights. I have had them for about 3 weeks and they are for growing succulents. I have them at about 12” from the top of the plants and they are performing really well and my succulents are loving it. I can already see some plants changing colors which Was the main reason I got them. Also, your succulents will not stretch and they will remain compact. I notice they become kind of hot to the touch after hours of use, but dissipate the heat really well. No noise at all. I was planning on getting two 1000W, but was afraid they were Going got harm the plants. these two 600W are perfect for a 2×4 custom enclosure I built. I highly recommend.
Terrafirma –
I love the 600w Mars Hydro LED because it’s not heavy at all, doesn’t make a sound and my plants are loving it ! I’m definitely going to need to order another one just for coverage sake but for what it’s worth definitely great bang for your buck!
MR JAY –
I bought this because, after hours of research and crunching numbers. I had purchased the MarsHydro TSW2000 which absolutely kicks ass! I needed a light for my small 2×2 tent I use for seedlings. So I bought this TS600. This thing does put out a little heat but I was already prepared for that after experience with the 2000. You should be too. If by chance you only read comments, note that this light is not adjustable and the power cord is built into the side of the unit. I’m very happy with my purchase and will always buy from this company until they fail me.
Michelle Kivisto –
These lights are amazing for the price I put two of the TS 600s into a 2×4 grow tent with exhaust fan and oscillating fan. And the lights themselves are just crazy bright for only 100 watts at the wall. I’m sure that they will easily produce a gram per watt. All of my lights are Mars Hydro now. I got the two TS 600s, one TSL 2000, and a Mars Hydro 2 1600. I get amazing results with all of them.
andrew hanson –
“At first I thought this light was a little small but it’s great!!! The brightness is unmatched!! Not only that but the whole purchase has been super easy affordable and best yet mars hydro hits you up themselves to make sure that the product they sold you works and is free from defects great light!!!!
Update: The plants love this light you definitely need to watch height or you will get a couple bleached spots like I did and at about 45 days in the light had stopped working on about 25% of the light I hit amazon up and they sent me a replacement I’m going to keep a fan on the light and see if maybe keeping it cooler will help make it longer lasting the good thing is if this light had gone past the warranty amazon gives you then there is a warranty with mars hydro themselves so I don’t fear getting the light replaced would be an issue”
The F. –
Awesome light for the price. I have a 2’x4’ grow tent and needed a second light. This light was light weight and amazing. My plants LOVED this light and responded to its spectrum right away. Would highly recommend for the price! Also it comes with a wicked cool sheet of stickers…I’m still a sucker for stickers even as an adult haha!
Lee –
I’m a complete novice just starting out so I bought this light because of the good reviews and the low price and I have to say my plants are thriving since I installed this light,I’m so impressed I’m going to buy another one.
Marry Smith –
This is my first time to use a plant light. I got one then needed a second. I love them. Only had a few weeks. Seem to be helping my seedlings grow. Will see as time goes on.
Scott –
I have bought the marshydro FC,E3000, the TS1000, and my god what amazing lights, and for the price that Marshydro are salting them at its feels like I’m rodding them down to the amazing price, my nephew even went at bought the TS1000, and the way his northen lights have responded is just crazy. The TS1000 that I have is the 2022 model, and boy it’s wicked, I always tell my mate to by Marshydro, I just think that Marshydro is the best light, they beat all others Spider farmer, maximum, I price and quality, MARSHYDRO ALL THE WAY FOR ME